Terms & Conditions
We strive to keep our users pleased with the items they buy from us. On this page, you will read about our legal terms and conditions that apply to your order. Please keep in mind that these terms and condition only apply to the users that buy via our online store. Customers that buy products at our physical stores should seek relevant information from our representatives.Please read these terms and conditions carefully before placing any order on our website. Note that we require you to agree with these terms and conditions to successfully place an order. Please also note that we modify our policy on regular basis. Therefore, we advise you to take a look at this page every time you plan to shop on our site.
General
RINorganics reserves rights to amend these terms and condition at any time. Any change in the policy will be effective immediately after the modified version is posted on the site.A failure or delay in using our rights does not constitute as a waiver of our rights.In case of a violation of our policy, we may give you a legal notice via email or electronic mail. You may submit complaint against us or give us notice via email to our customer service.
Introduction and How to Contact Us
You can contact us via info@rinorganics.com and our website is www.rinorganics.com. If RINorganics wants to contact you, it will also use the same email. All the communication between us and clients happens via email.
Our Products
All our products are subject to availability. If for some reason, we are unable to fulfill your order, we will give you a full refund.To make the best use of our items, you should carefully follow instructions on the label. Remember that our products are for domestic use and should only be used for intended purpose. If used for non-domestic or non-intended purposes, the fitness and warranties of the product will become void.The images on RINorganics are for descriptive purposes only. They may or may not accurately represent a product. While we have tried our best to present each product precisely, some of the items may differ from the images and therefore, it’s possible that your order may vary from the images displayed on our web pages.
Data Protection
By using RINorganics, you agree to our Cookie Policy and Privacy Policy. We realize that your privacy is important; therefore, we are committed to treating your personal information such as name, address, email, phone number, debit and credit card details with total respect and confidentiality. we will not use the information for any other purpose except to respond to queries from the customer..
Our Responsibilities
Our web pages will guide you how to place an order properly. We also give our customers the freedom to change their order completely or partially before submitting it.If you wish to alter a submitted order, please contact us and we’ll let you know if the change is possible. If it is possible, we will tell you about the new price, delivery time, and other necessary details of the order.These terms & conditions only apply to online orders and have no effect on the purchases made at any RINorganics at any store. 1.If you breach our policy and we do not take any action against you, we will still hold the right to take action in a similar situation in future. 2.In case of any online complaints, please contact us via info@rinRemember that this email address is for queries only. If your query is unrelated to the order, then it will be automatically forwarded to one of our other departments and the response may be delayed. 3.After the order submission, we will send you an email confirming that we have received your order. 4.Our customers do not have the right amend, decompile, or reverse engineer any documents supplied at RINorganics website or store. 5.You cannot misuse our website and you cannot transmit a virus or post any material that is malicious, offensive, or in breach of confidence. Doing so will be considered a criminal offense and RINorganics will report any such breach to the concerned authorities. 6.You can notify us if your order is faulty or wrong within 28 days after the delivery via info@rinorganics.com .After your complaint has been submitted, we will work with you to resolve the problem immediately.